Business Process Expert - OE manager

Your Key Accountabilities

1. Operational Excellence Roadmap Development and Implementation
   Define and implement the site’s Operational Excellence (OE) roadmap in alignment with the overall RBM strategy, ensuring its integration into daily operations. Establish long-term and annual targets for key improvement programs, including cost improvement, dust reduction and contamination control. Identify, prioritize and coordinate end-to-end improvement projects, ensuring appropriate resource allocation.

2. OE Tools, Methodologies and Capability Development
   Drive the implementation of OE tools and methodologies across the site, including 5S, TPM, Lean Six Sigma, Root Cause Analysis (RCA), ROCE, Layered Process Audits (LPA), predictive maintenance and visual management. Secure management engagement, provide training and coaching across all organizational levels, communicate transformation progress and challenges, identify opportunities for digital improvement tools, and develop internal OE capabilities through white-collar and blue-collar multipliers.

3. Performance Management and KPI Monitoring
   Monitor and report on the progress and effectiveness of improvement projects against established program targets. Define, implement and track site performance indicators in line with ROCE principles, ensuring KPI deployment across all departments and organizational levels, including shopfloor operations.

4. Improvement Project Management
   Lead key Operational Excellence projects as project manager, delivering measurable and sustainable improvements in cost efficiency, quality and lead time. Ensure effective project execution, stakeholder alignment and achievement of defined business objectives.

5. Standardization and Best Practice Sharing
   Establish, implement and monitor the standardization of best operational and technical practices across the site, ensuring alignment with RBM standards. Promote the sharing and replication of proven solutions and best practices across the wider organization.

6. Corrective Actions and Operational Risk Improvement
   Monitor and follow up on plant Change Requests (CRs), incident and accident reports from operational excellence and standardization perspectives. Drive the standardization and implementation of corrective and preventive solutions identified through ACCE cards, ensuring sustainable improvements and the prevention of recurring issues.

7. Customer Audit and Voice of Customer Follow-up
   Monitor the implementation of agreed actions arising from customer audits and Voice of Customer (VOC) feedback. Collaborate with the RBM Domain Manager for Operational Excellence to ensure alignment and standardization of solutions, and support the Site Quality Manager in defining and implementing standardized operational practices where required.

8. Integrated Management Systems Support
   Contribute to the effective implementation and continuous improvement of the site’s Safety, Environmental, Quality and Energy Management Systems, in accordance with the roles and responsibilities defined in the relevant supporting documentation.

Who we are looking for

• Bachelors or Master’s degree in engineering or other, with 5 years of experience in an operational role in an industrial environment
• Minimum 2 years’ experience in an operational excellence role.
• Good knowledge of a variety of systems & tools applied in operational excellence, practical experience in implementing continuous improvement at different levels.
• A lean six sigma certification is a strong asset.
• Project management experience with a minimum of 2 years of experience in a project leadership role
• Experience with Industry 4.0 and specific tools PI, Azure, Power BI, etc. is a strong asset.
• Good practical technical / technological background
• Experience with change management
• Experience in working in an intercultural environment