Technical Process Support

Location:

Quapaw, OK, US

Business Unit: Electro-Optic Materials

About Umicore

Powering the cars of today and tomorrow. Reducing harmful emissions. Giving unique properties to high-end applications. Giving new life to used metals. As a global advanced materials and recycling group, we develop, produce, and recycle materials for a better life.

About Electro Optic Materials

Power in space. Vision at night. Coatings thinner than human hair. Umicore is a world leader in material solutions for the space, optics and electronics sectors – enabling every day cutting-edge technologies. We guarantee our customers secure access to supply, plus recycling technologies that give materials a new lease of life. To produce materials with even higher performance, and provide recycling to new markets, we cannot stand still. We need to find new ways to do things, discover new solutions and develop new processes. Which is where you come in.

We are seeking a Technical Process Support who thrives within a manufacturing environment.

You will work closely with operators, technicians, maintenance, and engineers, acting as a technical helper on the shop floor while developing your engineering skills through practical experience and mentoring.

What You Will Do

Act as a technical helper and first point of contact for production teams on process-related issues
Provide day‑to‑day hands‑on support to troubleshoot equipment, process deviations, and quality issues
Analyze production data to identify root causes and practical improvement options
Design, optimize, and fine‑tune manufacturing processes and operating parameters
Plan and support trials, experiments, and validations directly in the production area
Implement approved process changes and ensure smooth adoption by operators
Support continuous improvement initiatives focused on safety, quality, efficiency, and cost
Develop and update SOPs, work instructions, and technical documentation
Monitor process performance and proactively address emerging issues

Skills & Competencies

Strong technical and practical problem‑solving skills
Comfortable working on the shop floor and supporting live production
Solid understanding of manufacturing processes and process control
Ability to explain technical concepts clearly to operators and technicians
Familiarity with safety and quality standards (e.g., OSHA, ISO)
Organized, proactive, and able to manage multiple technical tasks
Team‑oriented mindset with the ability to influence without formal authority

Work Environment

Manufacturing/industrial setting with frequent shop‑floor presence
Exposure to production equipment and processes
Use of personal protective equipment (PPE) required

Your Key Accountabilities

Executes assigned tasks in General Production following standard operating procedures and safety/quality requirements.
Maintains accuracy and completeness of records, documentation, and transactions in line with controls.
Recognizes issues or inconsistencies and supports the continuous improvement of work procedures and instructions.
Supports colleagues and responds to stakeholder requests in a timely, professional manner.
Maintains accurate documentation and records in line with policies and procedures.
Escalates issues, risks, and deviations promptly to supervisor and follows through on corrective actions.

Who we are looking for

for recruiting purposes only

What we can offer

We aim to lead the way. Not just for our customers, but for our employees too. That is why we strive to create a collaborative environment in which we can all succeed, and a culture through which we can all share ideas, develop our expertise and advance our careers. We engage in building an inclusive work culture that offers equal opportunities for all employees irrespective of their diverse backgrounds. As you would expect from a world-leading organisation, we will also reward your contribution with a competitive salary and benefits. With all this and more, imagine what you could do?

Canidates Must be authorized to work in the US