SC & P Operations Sr. Staff

Job Purpose

We are seeking an experienced and reliable Logistics Operations Coordinator to manage and secure materials within a high-security environment. This role is responsible for enforcing stringent security and compliance standards while maintaining accurate and precise inventory control of precious metals and other high-value materials. The Logistic Operations Coordinator works closely with internal divisions, Trading, Operations, Finance & Controlling teams to support daily operations while maintaining the highest levels of safety, accuracy, and integrity.

Your Key Accountabilities

Vault Operations

• Coordinate daily vault activities, including receiving, verifying, weighing, labeling, and documenting high-value materials.
• Maintain strict access control and always enforce chain-of-custody procedures.
• Ensure materials are stored in organized, secure systems for efficient retrieval.
• Conduct routine vault audits, cycle counts, and reconciliations to maintain inventory accuracy.
• Monitor KPIs, such as inventory balances, movement accuracy, turnaround times and reconciliation of breaks
• Tracking shipments and resolving delays and discrepancies.
• Ensure all personnel follow established SOPs, security protocols, and compliance requirements.
• Foster a culture of accuracy, accountability, and operational excellence.

Security & Compliance

• Enforce high-security standards for material handling, storage, transport, and documentation.
• Ensure compliance with ISO, environmental, and regulatory requirements related to precious-metal management.
• Maintain audit-ready documentation in ERP and vault-management systems (SAP preferred).
• Investigate discrepancies, report security concerns, and implement corrective actions as needed.

Cross-Functional Coordination

• Coordinate material flow with customers, internal divisions, vendors, production, and quality teams.
• Support scheduling and prioritization of material movements to meet operational timelines.
• Ensure outgoing shipments comply with packaging, documentation, and regulatory standards.
• Coordinate logistics pickups with carriers, determine the most cost-effective shipment methods and apply appropriate incoterms for domestic and international shipments
• Ensuring all import and export goods comply with CBP requirements.
• Understand customs procedures, and HTS classification
• Support audits, regulatory & compliance requirements

• Executes assigned tasks in SC & P Operations following standard operating procedures and safety/quality requirements.
• Maintains accuracy and completeness of records, documentation, and transactions in line with controls.
• Recognizes issues or inconsistencies and supports the continuous improvement of work procedures and instructions.
• Supports colleagues and responds to stakeholder requests in a timely, professional manner.
• Maintains accurate documentation and records in line with policies and procedures.
• Escalates issues, risks, and deviations promptly to supervisor and follows through on corrective actions.

Who we are looking for

Required

• Experience in secure materials handling, vault logistic operations, warehousing, or precious-metals environments.
• Strong attention to detail, accuracy, and organizational skills. Ability to manage multiple projects and prioritize effectively
• Understanding risk and controlling environments
• Strong communication and collaboration skills cross department and with external stakeholders
• Proficiency with ERP or inventory systems (SAP highly preferred).
• Ability to work effectively in a high-security, regulated, camera-monitored environment.
• Ability to pass background checks and meet facility security requirements.

Preferred

• Experience working with precious metals, high-value materials, or specialized industrial materials.
• Knowledge of ISO or similar quality and compliance systems.
• Experience improving processes and implementing operational efficiencies.

Physical Requirements

• Ability to lift 75 lbs. of secured materials.
• Ability to stand, walk, and perform repetitive handling tasks in secure areas.
• Comfortable working in restricted-access, high-security vault environments.